OUR MISSION
There always has been, and probably always will be, a great deal of misrepresentation and overestimation in the collectibles market.
NEXT GRADING UNIVERSE was founded to provide toy collectors worldwide with greater peace of mind when making unseen purchases. Until the formation of NEXT GRADING UNIVERSE, dealers, collectors, and investors had no universal standard for judging the condition of an item. Virtually everyone had their own ideas, criteria, and definitions for grading any given item. One person's Mint or C10 grade was always different from another's. These issues have only brought trouble and frustration to collectors.
QUALITY STANDARDS
Our employees will never buy or sell items graded by any division of Next Grading Universe. This helps avoid any conflicts of interest and ensures an unbiased approach to grading and authentication.
We understand and respect our unique responsibility to establish certain grading standards, which are designed to foster a healthy and enjoyable collecting environment for all.
To best meet the needs of collectors, we will work diligently to achieve the following objectives:
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To offer peace of mind to collectors by providing a professional assessment of an item's condition, authenticity, and other characteristics, thereby promoting the healthy growth of our hobby and safer unseen purchases.
Earning your trust and respect by handling all items with the utmost care.
Continuously improve our policies and procedures to ensure our grading criteria better reflect the preferences of the collecting community as a whole.
To promote interest in collecting by providing a more secure way to make purchases and a better way to protect your investments. We believe collecting is much more fun when you have some assurance that what you're buying is authentic and accurately represented.
COMMITTED TO...
Listen
To all our customers, no matter how big or small. We greatly value your feedback and suggestions on how we can improve your experience with us. We encourage you to reach out to us with your comments and ideas.
Accuracy
It is our goal in every grade we assign. All items submitted for grading are evaluated by professional graders who incorporate strict standards designed to ensure that each item is graded based on its physical condition in relation to the type of packaging/item, complexity, and size. Rarity is never taken into account in the grade an item receives.
Fair treatment
Regardless of who submits an item for grading. We follow a strict set of procedures to ensure that each item is graded without bias or prejudice. We have no financial interest in your item or the grade it receives, which makes us uniquely suited to fairly assess an item's condition.
Confidentiality
We will not share your personal or contact information without your consent. You can feel at ease knowing that only employees of Next Grading Universe and contracted authentication experts will have access to your personal information.
Confidentiality
It is exceptionally important to us. Our goal is to address any and all questions and concerns you may have to the best of our ability, while maintaining the highest standards of honesty, integrity, and ethical conduct. We strive to provide you with prompt, courteous, and professional service at all times.